Shipping policy

At KulsumCollections.com, we offer free shipping across the United Arab Emirates (UAE).

Order Processing

All orders are processed within 24 hours of confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

Delivery is typically completed within 1–2 business days, depending on your location within the UAE.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) for your convenience. Please ensure someone is available to receive the order at the provided address.

Delivery Delays

While we strive to deliver within the estimated timeframe, occasional delays may occur due to unforeseen circumstances such as weather conditions, courier service issues, or public holidays.

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos, and we will assist you promptly.